Terms & Conditions (Qwiqo.com)
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Welcome to Qwiqo, an online hardware and home-improvement material delivery service. By using our website qwiqo.com, you agree to the following Terms & Conditions.
1. General
These Terms govern your use of:
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Website
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Mobile access
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Ordering services
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Deliveries
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Returns & refunds
By accessing Qwiqo, you confirm that you are at least 18 years old or using the website under parental guidance.
2. Products & Availability
Qwiqo provides a wide range of hardware materials.
Product images are for representation only. Actual items may slightly differ in colour, size, or packaging based on brand updates.
Availability may vary based on stock levels.
3. 60-Minute Delivery
We aim to deliver most orders within 60 minutes across Ahmedabad and Gandhinagar.
However, delivery times may vary due to:
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Traffic conditions
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Weather
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Peak order volume
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Remote locations
Qwiqo is not liable for delays caused by factors beyond our control.
4. Pricing & Payments
All prices are displayed in INR.
We may update prices without prior notice.
Payments are accepted through:
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UPI
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Credit/Debit Cards
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Net Banking
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Wallets
Transactions are processed securely through trusted payment gateways.
5. Returns & Refunds
Most Qwiqo items come with a 4-day return policy.
Eligible for Return
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Unused and undamaged items
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Products in original packaging
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Items eligible as marked on the website
Not Eligible
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Cut-to-size items
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Custom orders
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Certain sanitaryware or plumbing consumables
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Products damaged due to misuse
Refunds are processed within 2–7 business days after quality check.
6. User Responsibilities
You agree not to:
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Misuse the website
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Engage in fraudulent returns
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Provide false information
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Interfere with website functionality
Violations may result in order cancellation or account restrictions.
7. Order Cancellation
Qwiqo reserves the right to:
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Cancel orders due to unavailability
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Reject suspicious or bulk fraudulent orders
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Cancel transactions due to technical issues
Users will be notified immediately in such cases.
8. Intellectual Property
All content on Qwiqo—including text, images, logos, and designs—is the intellectual property of Qwiqo.
Unauthorized use or reproduction is prohibited.
9. Limitation of Liability
Qwiqo is not responsible for:
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Delays in delivery
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Issues caused by third-party service providers
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Losses arising from misuse of products
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Damages due to incorrect installation
Always hire a professional for installation where required.
10. Changes to Terms
These Terms & Conditions may be updated without prior notice.
Your continued use of the website constitutes acceptance of the updated Terms.
11. Contact Information
For support or queries, contact:
support@qwiqo.com
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